Terms of Service | Bill Hansen Catering

Terms of Service

Effective Date: May 16, 2026

SMS Messaging Terms & Compliance

1. Program Description

Bill Hansen Catering operates a single, transactional SMS program. There is no marketing or promotional text program.

Customers who opt in may receive text messages about:

  • Replies to an inquiry started in the website chat
  • Scheduling consultations and tastings
  • Event confirmations, logistics, and day-of updates
  • Customer care related to an inquiry or booked event

Message frequency varies based on your inquiry and event. Message and data rates may apply.

Examples of messages you might receive:

Bill Hansen Catering: Thanks for reaching out. A planner will reply shortly about your event. Reply STOP to opt out, HELP for help.
Bill Hansen Catering: Your tasting is confirmed for Thursday at 2:00 PM at 2167 South Bayshore Dr., Coconut Grove. Reply STOP to opt out.
Bill Hansen Catering: A quick update on your event timeline. Reply HELP for help or STOP to opt out.

2. How to Opt In

Consent to receive SMS messages from Bill Hansen Catering is collected only through the chat widget on https://www.billhansencatering.org.

To opt in, open the chat, enter your mobile phone number, and check the SMS consent box. The box is not pre-checked. Checking it is how you agree to receive transactional texts and acknowledge these Terms of Service and our Privacy Policy.

SMS consent is never a condition of purchasing catering or event services from Bill Hansen Catering.

Your phone number and SMS consent will not be sold, shared, or transferred to third parties for their own marketing purposes.

3. Cancellation Instructions

You can cancel the SMS service at any time. Text STOP to the number that sent you messages. After you send STOP, we will confirm that you are unsubscribed, and you will not receive further SMS messages from us unless you opt in again through the chat widget.

4. Support Information

If you need help with the messaging program, reply HELP, or call 305.858.6660 during business hours (Monday–Friday, 9:00 AM – 5:00 PM).

5. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

6. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

7. Supported Carriers

The SMS program works with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

8. Age Restriction

You must be 18 years or older to participate in our SMS program.

9. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy.

We follow applicable laws and industry guidelines for SMS, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging principles.

General Terms

This website (the “Site”) is owned and operated by Bill Hansen Catering (“Bill Hansen Catering,” “we,” or “us”). By using the Site, you agree to these Terms of Service, our Privacy Policy, and any additional terms that apply to a specific part of the Site or to services described on it.

Accessing the Site, in any manner, constitutes use of the Site and your agreement to these Terms of Service.

We may change these Terms of Service from time to time. The revised terms will be posted on this page. By continuing to use the Site after changes are posted, you accept the Terms of Service as modified.

Intellectual Property Rights

Our Limited License to You

This Site and the materials on it are the property of Bill Hansen Catering and/or our licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided for your personal, non-commercial use. You may not use the Site or its materials in a way that infringes our rights or that we have not authorized.

Unless we explicitly allow it, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute any material from the Site. You may download or print one copy of individual pages for your personal, non-commercial use, provided you keep all copyright and proprietary notices intact.

Your License to Us

If you send us material through the Site, including messages in the chat widget, you represent that you have the right to share it. You grant us a non-exclusive license to use that material to respond to you and to provide catering and event services.

Disclaimers

The Site may link to Internet sites maintained by third parties. A link is not an endorsement of those sites or of the information, products, or services they offer.

Information on the Site is provided “as is” and without warranties of any kind, either express or implied, to the fullest extent permitted by law. We disclaim implied warranties of merchantability and fitness for a particular purpose to the extent the law allows.

You agree to indemnify and hold harmless Bill Hansen Catering and its officers, agents, and employees from claims, damages, liabilities, and expenses arising out of your breach of these Terms of Service, to the extent permitted by law.

Event Inquiries

Chatting with us or requesting information does not by itself create a contract for catering or event services. Menus, pricing, dates, and guest counts are confirmed separately. Availability is not guaranteed until we confirm it in writing.

Termination

We may suspend or end access to the Site if we determine that you have violated these Terms of Service or used the Site in a way that is unlawful or disruptive.

Governing Law

These Terms of Service are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Disputes arising under these Terms shall be brought in the state or federal courts located in Miami-Dade County, Florida, unless applicable law requires a different venue.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will be available on this page with the effective date.

Contact

For questions about these Terms of Service, contact us at:

Bill Hansen Catering
2167 South Bayshore Dr.
Coconut Grove, FL 33133
Phone: 305.858.6660
Email: [email protected]
Website: www.billhansencatering.org

By using our website and services, you agree to these Terms of Service.